Insurance Loss Evaluations

Dealing with damage to your commercial property's roof can be a stressful and complex process. At WaterTight Roofing, we understand that facing storm damage, roof failure, or unexpected leaks can be overwhelming—especially when you're also trying to navigate the complexities of an insurance claim. Between confusing policy language, adjuster inspections, and paperwork demands, it's easy to feel like the odds are stacked against you.

That's why we specialize in comprehensive commercial roof insurance loss evaluations that give you more than just an inspection—we deliver clarity, confidence, and leverage throughout the entire claims process. Our evaluations ensure that you're not left guessing what's wrong or accepting less than you deserve.
We're not just roofing contractors. We're your advocates when it matters most, standing by your side to protect your building, your investment, and your future.

What Is an Insurance Loss Evaluation?

An insurance loss evaluation is a thorough, methodical assessment performed by experienced roofing professionals to evaluate the full extent of damage sustained by your commercial roof. At WaterTight Roofing, this process is not just about taking a quick look—it's about conducting a detailed analysis that captures every element of damage, from surface-level issues to hidden structural compromises.

The purpose of an insurance loss evaluation is threefold: first, to accurately determine the severity and scope of the damage; second, to identify the root cause—whether it stems from hail, wind, water intrusion, fire, or gradual system failure; and third, to document every finding in a clear, detailed, and insurance-ready format.

This documentation is critical for substantiating your insurance claim and ensuring that all necessary repairs or full roof replacement are accounted for under your policy. Without a professional evaluation, important damage may be missed, which can lead to claim denials, underpayments, or future roofing problems that remain unresolved.

Our Insurance Loss Evaluation Process

At WaterTight Roofing, we have built a proven step-by-step evaluation process to simplify insurance claims and protect your building investment at every stage. Here's what you can expect when you trust us with your commercial roof insurance evaluation:

Step 1: Initial Damage Assessment

Our experienced commercial roofing inspectors begin with a detailed, hands-on walkthrough of your roof. We identify all visible signs of damage, such as membrane tears, punctures, flashing separations, drainage problems, ponding water, hail impacts, and other storm-related or structural issues. We also assess the surrounding rooftop components like HVAC curbs, skylights, and vents to ensure no potential vulnerabilities are missed. Our goal is to capture a complete and accurate picture of the roof's condition from the start.
Step 2: Documentation That Builds Your Case

Accurate documentation is the foundation of a successful insurance claim. During this phase, we gather high-resolution photographs of all damaged areas, perform moisture surveys, and use thermal imaging technology when needed to uncover hidden water intrusion beneath roofing layers. Our findings are compiled into a detailed written damage report that outlines the condition of your roof in insurer-recognized language. This ensures that your claim is backed by verifiable, professional evidence.
Step 3: Coordination with Insurance Providers

We take the complexity out of insurance communication by coordinating directly with your insurance adjuster or representative. We submit all necessary reports, photographs, and documentation promptly and accurately to keep your claim moving forward. Our involvement minimizes confusion, reduces the risk of paperwork errors, and helps prevent claim delays or undervalued assessments.
Step 4: Professional Advocacy

Throughout the claims process, WaterTight Roofing acts as your roofing advocate. We thoroughly review the insurance company's scope of work and challenge any missed or under-assessed damages. If discrepancies arise between your actual roof damage and the adjuster's initial findings, we work diligently to correct the record and ensure your insurance company honors your full policy coverage. Our team's commercial roofing expertise becomes your greatest asset during claim negotiations.
Step 5: Repair or Replacement Recommendations

Once the evaluation is complete, we provide you with clear, honest recommendations tailored to your building's specific needs. Whether targeted repairs are sufficient or a full roof replacement is necessary, we guide you through your options based on the age of your roof, the extent of the damage, and your long-term operational goals. Our priority is delivering solutions that restore your property's safety, value, and performance while maximizing the benefits of your insurance settlement.

Where We're Located & Areas We Serve

WaterTight Roofing proudly serves commercial property owners across Texas, with dedicated teams based in both Austin and Fort Worth.
With deep roots in these two major metro areas, we understand the unique roofing challenges and weather patterns that impact Central and North Texas buildings—from hail-prone industrial zones in Fort Worth to sun-exposed commercial corridors throughout Austin. Our local presence allows us to respond quickly after major storm events and deliver tailored evaluations that align with city-specific codes and insurance practices.

We serve a wide range of commercial properties, including warehouses, churches, office buildings, schools, retail centers, multi-tenant complexes, and nonprofit facilities.

Our Primary Service Areas Include:

Fort Worth, TX – including Arlington, Keller, North Richland Hills, Mansfield, and the greater DFW area.

Our Fort Worth insurance loss evaluation services support commercial property owners with detailed documentation, expert advocacy, and timely reporting tailored to North Texas storm conditions.

Austin, TX – including Round Rock, Georgetown, Cedar Park, Pflugerville, San Marcos, and surrounding Central Texas communities.

We offer comprehensive Austin insurance loss evaluation services designed to uncover both visible and hidden storm damage on commercial roofs, ensuring your insurance claim reflects the true extent of the loss.

Whether you're located in a downtown district or along the outskirts of a business park, our licensed roofing professionals are ready to assess your storm damage and protect your investment with confidence.

Not sure if your property is in our service area? Give us a call—we're always expanding and ready to help.

Why Choose WaterTight Roofing to Evaluate Insurance Loss?

✔ 20+ Million Sq. Ft. of Roofing Experience
✔ Trusted by Businesses, Churches, and Nonprofits
✔ Knowledge of Insurance Processes & Texas Roofing Codes
✔ Fast Response & Clear Communication
✔ Serving Fort Worth, Austin & Surrounding Texas Cities

Our team understands the unique challenges of commercial roofing insurance claims—and how frustrating it can be to deal with insurers who don't understand roofing. That's where we shine: delivering accurate evaluations, strong documentation, and support that puts your needs first.

We don't just evaluate damage—we help you recover faster, stronger, and smarter.

Ready to Schedule an Evaluation?

Don't leave your insurance claim to chance. Whether you've experienced hail damage, wind damage, or sudden leaks, a professional commercial roof insurance evaluation from WaterTight Roofing can help you get the full coverage you deserve.

Schedule your inspection today and let our team take the stress out of the claims process—so you can get back to business.

Contact WaterTight Roofing now for a free consultation and expert insurance loss evaluation.

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FAQs About Insurance Loss Evaluation

What is an insurance loss evaluation for a commercial roof?

An insurance loss evaluation is a comprehensive assessment conducted by roofing experts to determine the extent, cause, and value of damage to your commercial roof. It helps ensure you receive a fair settlement from your insurance provider for storm-related or accidental damage.

Why should I get an insurance loss evaluation after a storm?

Storms can cause hidden damage that isn't visible from the ground. A professional insurance loss evaluation identifies all potential roofing issues early, strengthens your insurance claim, and helps avoid denied or underpaid settlements.

How does WaterTight Roofing assist during the insurance claim process?

WaterTight Roofing works directly with property owners, adjusters, and insurance companies. We provide detailed damage reports, photo documentation, and thermal imaging (if necessary), and advocate on your behalf to ensure your commercial roofing claim is handled fairly.

What types of damage can be included in an insurance loss evaluation?

An evaluation can identify hail damage, wind uplift, membrane tears, flashing failure, water intrusion, insulation saturation, ponding water, and other storm-related or accidental impacts to your commercial roofing system.

Do I need an evaluation if the damage seems minor or isn’t causing leaks?

Yes. Even minor damage—such as granule loss, seam separation, or surface punctures—can compromise roof integrity over time. Early evaluation helps prevent long-term structural issues and ensures your insurance policy covers necessary repairs.

How soon should I schedule a commercial roof evaluation after a storm?

As soon as possible. Prompt evaluation increases the chances of claim approval, allows for immediate mitigation of damage, and ensures your documentation is timely and aligned with your insurer's requirements.

Will an insurance loss evaluation delay my roofing repairs?

Not at all. In fact, the evaluation is the first step toward initiating fast, documented repairs. WaterTight Roofing provides emergency tarping or temporary waterproofing if needed to protect your building while your claim is being processed.

How much does a commercial roof insurance evaluation cost?

WaterTight Roofing offers insurance loss evaluations as part of our full-service commercial roofing support. In many cases, the evaluation cost is waived if we are hired to perform the repair or replacement.

What if my insurance company already sent an adjuster?

Even if your insurance company has already conducted an inspection, a second opinion from an experienced commercial roofing expert like WaterTight Roofing can uncover additional damage they may have missed. This supports a supplemental claim or dispute resolution.

Can WaterTight Roofing also handle the roof repairs or replacement after the evaluation?

Yes. WaterTight Roofing is a full-service commercial roofing contractor. After we complete your insurance loss evaluation, we can perform all necessary repairs or full replacement using high-quality materials and code-compliant practices backed by warranties.